smart fortwo transmission problem

Has anyone had the problem of their transmission not going into reverse? It has happened with mine six times now. The display does not indicate any letter for the gear and the transmission is not in gear. Sometimes the display indicates "N" instead of "R" and it is still not in gear. Sometimes, it does this in "D" also. If I let it sit when it is indicating "N" instead of "R", an alarm starts sounding. Any help?

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Permalink Reply by MoonTrout on May 25, 2010 at 5:22pm: What should we do about this?; ▶ Reply to This

Permalink Reply by Rebecca Sawyer on May 25, 2010 at 5:55pm: I have asked Frank to give me a promise, in writing, that this transmission issue will continue to be covered under warranty, even after my 2 years is up in August. Haven't heard back yet. If I don't get this promise....
Small claims court?
I'm trying to keep really detailed notes about the exact circumstances surrounding this problem each time it happens; I'm hoping I can figure out a pattern. If we ALL do that, perhaps we can solve this mystery and then Smart's engineers can fix the software bug.; ▶ Reply to This

Permalink Reply by Rebecca Sawyer on June 21, 2010 at 7:05pm: 6/20/2010 - UPDATE!
Smart Car called me and told me they wanted to install a "newer, better clutch disk", "sleeve" than my original 2008 Smart car had. So I took it in.
I've had the repair now for a couple of weeks and I've had no repeat of my problem (see above descriptions.) So perhaps this problem has been solved!
Of course I'll post if the problem resurfaces.; ▶ Reply to This

Permalink Reply by JM Davis on July 9, 2010 at 10:39am: What is happening with your S42 now, Moon Trout? I have sent all these pages to my file and will take them to my dealer should I have a problem again...So far so good but I am hearing on here that some are still NOT fixed. I drive SASSY so little. Let me know. Thanks, JMD; ▶ Reply to This

Permalink Reply by Robert Riley on May 24, 2010 at 6:38pm: Do the 2010 fortwo's have the same problem that the 2008's have or have they figured out a way to solve many of the transmission problems that the 2008's have had? I just bought my 2010 passion on May 19th, 2010.; ▶ Reply to This

Permalink Reply by Robert Riley on May 25, 2010 at 6:15pm: Nobody ever answered my question about the 2010.; ▶ Reply to This

Permalink Reply by Mike Becvar on May 25, 2010 at 7:37pm: Only time will tell for sure...; ▶ Reply to This

Permalink Reply by Robert Riley on May 25, 2010 at 8:30pm: I heard or read some place that they changed the clutches for 2009. Is this true? It was a long time ago that I recall hearing this and this was long before I ever bought this car. I only have over 300 miles on it so far. It's a joy to drive in the city.; ▶ Reply to This

Permalink Reply by Rebecca Sawyer on May 25, 2010 at 8:51pm: They performed a software upgrade to my transmission in April, 2009. I didn't notice any changes.; ▶ Reply to This

Permalink Reply by Robert Riley on May 26, 2010 at 10:34am: So the shifting felt the same after they did the programming?; ▶ Reply to This

Permalink Reply by Rebecca Sawyer on May 26, 2010 at 12:20pm: Yes, but I have an on the floor stick shift and I ALWAYS use manual mode, so I may not have noticed a change that was subtle.; ▶ Reply to This

Permalink Reply by Andrew D. Clauss on May 29, 2010 at 3:45pm: Well I got my car back from the dealer last night, they replaced the shift and said it was fixed.You know I would not be writing this so soon if it was fixed.
The car will not indicate park now and the park position does not ingage the park in the trans. And it is a crap shout if it will start unless I get it into neutral. Funny same indication on the center of the speedo window for park and neutral some times or it shows a 1 and no start.
Holiday weekend and no service till Tuesday if then. I want a loner this time.
When will this be fixed???????; ▶ Reply to This